Others, like the city of Cleveland, have chosen to estimate their workers' hours for now, whether by issuing paychecks based on an employee's scheduled hours, or duplicating paychecks from previous pay periods. In Cleveland, Ohio, about 8,000 city employees - including the police and fire departments - are affected by the Kronos outage.
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In Santa Fe, N.M., most of the city's 1,500-plus employees are filling out spreadsheets every two weeks to track their hours, rather than use the cloud-based software timecards that are customized to the needs of each city department. Public employers, such as Prince George's County, Md., and the University of Utah, succumbed too.Ībout 8 million total employees are affected by the outage. Thousands of employers rely on Kronos products that were knocked offline, including some of the nation's largest private employers such as FedEx, PepsiCo and Whole Foods. The hack is disrupting major public and private employers
MTA has "taken the first steps toward initiating legal action," said Eugene Resnick, an MTA spokesperson. That includes the New York City area's Metropolitan Transportation Authority. Now that the disruption has proven to be major, some employers are considering lawsuits or other legal challenges to their contracts with UKG. Technology Kronos hack will likely affect how employers issue paychecks and track hours In the most severe cases, that backlog could delay issuing W-2s and other tax information.
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The additional burden won't end once Kronos is back: Finance and human resources departments around the country face weeks of additional work bringing the manual records they have collected over a month or more back into the Kronos system. Though Ultimate Kronos Group, the company that makes Kronos, says that it expects systems will be back online by the end of January, affected employers say they don't yet know for sure when they will actually be able to access their systems and information. In the weeks since the attack knocked out Kronos Private Cloud - a service that includes some of the nation's most popular workforce management software - employees from Montana to Florida have reported paychecks short by hundreds or thousands of dollars, as their employers have struggled to manage schedules and track hours without the help of the Kronos software. SOPA Images/SOPA Images/LightRocket via GettĪ month-old ransomware attack is still causing administrative chaos for millions of people, including 20,000 public transit workers in the New York City metro area, public service workers in Cleveland, employees of FedEx and Whole Foods, and medical workers across the country who were already dealing with an omicron surge that has filled hospitals and exacerbated worker shortages. Employers are still dealing with administrative chaos caused by ransomware attack on Ultimate Kronos Group last month.
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